Return and Refund Policy

Return and Refund Policy

We want you to be happy with your WRISTFORM purchase. If something is not right, please contact us so we can help.

Return requests

Please email sales01wristform@gmail.com before sending anything back. Include your order number, the item you want to return, and the reason for the request.

Condition of returned items

Returned items should be unused, clean, undamaged, and in their original packaging where possible. Items showing wear, damage, alteration, or missing parts may not be eligible for a refund.

Damaged, defective, or incorrect items

If your item arrives damaged, defective, or incorrect, contact us within 7 days of delivery with clear photos and your order number. We will review the issue and offer an appropriate solution where applicable.

Return shipping

Return shipping costs may be the customer’s responsibility unless the return is due to our error or a verified product issue. We recommend using a trackable shipping method for returned parcels.

Refunds

After an approved return is received and inspected, we will notify you of the refund status. Approved refunds are issued to the original payment method. Your bank or payment provider may need additional time to post the refund.

Non-returnable situations

Final sale items, used items, customized items, and items damaged by misuse may not be eligible for return or refund unless required by applicable law.